Our services are executed based on the DIMO Mandate. Specific terms apply to each phase:

3.1 Design (Engineering & Modelling)

All electronic circuitry designs, load distribution models, and schematics produced by AET remain the intellectual property of the Company until full payment is received. The Client is granted a non-exclusive licence to use these designs solely for the intended project.

3.2 Install (Project Execution)

The Company shall provide all necessary labour, supervision, and technical expertise for installations (e.g., Street Lighting, Fuel Systems). The Client must ensure site access and necessary civil works permits are secured prior to commencement, unless otherwise agreed.

3.3 Maintain (SLA & Repairs)

Maintenance contracts (Generator Servicing, UPS Maintenance) are governed by specific Service Level Agreements (SLAs). AET guarantees response times as stipulated in the specific SLA. Routine maintenance covers standard consumables; major component replacements (e.g., Alternator Rewinding) may incur additional costs.

3.4 Optimise (Advisory & Due Diligence)

Technical Due Diligence reports and Power Integration Advisory are based on the data available at the time of inspection. While AET uses rigorous problem definition techniques, we cannot be held liable for latent defects in third-party equipment not originally installed by us.